Privacy Policy
Version of 10 October 2026.
The protection of your personal data is a priority for The Magnólia Properties. Below we explain who we are, what we use your data for, who we share it with, how long we keep it and how you can exercise your rights.
1. Who we are
The controller of your personal data is SILVA E CACHAPA, LDA., tax number (NIPC) 516508504, with registered office at Rua do Forte Novo Poente, 205, Edifício São Jorge, 8125-577 Quarteira, Portugal, holder of real estate brokerage licence AMI 19345 ("The Magnólia Properties").
Contact for personal data matters: info@themagnoliaproperties.pt.
This policy applies to themagnoliaproperties.pt, bookings.themagnoliaproperties.pt and the services of The Magnólia Properties.
2. What we use your data for
a) Replying to information and contact requests made through the website forms, email, phone or WhatsApp.
Data: name, phone, email, property location and type, message. Legal basis: steps taken at your request before a contract (GDPR Art. 6(1)(b)).
b) Real estate brokerage: buying, selling and letting property.
Data: identification, contact details, property details, financial data needed for the transaction. Legal basis: performance of the brokerage contract (Art. 6(1)(b)).
c) Compliance with anti-money laundering obligations (Portuguese Law no. 83/2017).
Data: identity document, tax number, address, occupation, source of funds and other data required by law. Legal basis: legal obligation (Art. 6(1)(c)).
d) Holiday let and property management: owner contracts, bookings, check-in and check-out, security deposits, cleaning, maintenance and other services.
Data: identification, contact details, payment details, stay details. Legal basis: performance of the contract (Art. 6(1)(b)).
e) Reporting foreign guests to the immigration authorities, and tax and invoicing obligations.
Data: identification, nationality, travel document, dates of stay, invoicing details. Legal basis: legal obligation (Art. 6(1)(c)).
f) Marketing communications and newsletter.
Data: name, email, phone. Legal basis: consent (Art. 6(1)(a)), which you may withdraw at any time.
g) Website analytics and ad measurement.
Data: browsing data collected by cookies (see section 8). Legal basis: consent (Art. 6(1)(a)).
h) Protection of the properties and assets we manage, and defence in legal proceedings.
Data: only the data strictly needed in each case. Legal basis: legitimate interest (Art. 6(1)(f)).
If you do not provide the data needed for purposes b) to e), we will not be able to provide the service or meet our legal obligations.
We do not process special categories of data (for example health, religion or beliefs) and we do not make automated decisions with legal effects about you.
3. Who we share your data with
We never sell your data. We only share it with:
— Public authorities, where required by law: the immigration authority (AIMA), the Portuguese Tax Authority (AT), anti-money laundering authorities, courts and other competent authorities.
— Service providers who process data on our behalf (processors), under contract and only for the service provided: website hosting and forms (Tilda), analytics and advertising tools (Google), email and newsletter, accounting, legal services, insurance, cleaning and maintenance.
— Booking platforms (for example Airbnb and Booking.com), when the booking is made through them.
— The other parties to the transaction (buyer, seller, landlord, tenant, notary, lawyer or bank), as far as needed to complete it.
4. Transfers outside the European Union
Some providers, such as Google, may process data in the United States. In those cases the transfer relies on the EU-US Data Privacy Framework or on standard contractual clauses approved by the European Commission.
5. How long we keep your data
— Contact requests that do not lead to a contract: 2 years after the last contact.
— Brokerage, management and accommodation contracts: length of the contract, then the legal limitation periods.
— Identity documents and anti-money laundering records: 7 years after the end of the relationship or transaction.
— Tax and invoicing documents: 10 years.
— Marketing communications: until you withdraw consent.
— Cookies: see section 8.
At the end of these periods the data is deleted or anonymised.
6. Your rights
You may at any time request access to your data, its rectification or erasure, restriction of processing and data portability, and object to processing based on legitimate interest.
Where processing is based on consent, you may withdraw it at any time. This does not affect processing already carried out or processing based on another ground, such as a contract or a legal obligation.
To exercise your rights, write to info@themagnoliaproperties.pt. We reply within one month. If a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse it, under Article 12 of the GDPR.
You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados, CNPD) at www.cnpd.pt.
7. Security and confidentiality
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. Data transmission over the internet is never completely secure, but we do our best to protect it.
8. Cookies
The website uses three types of cookies. Only essential cookies are used without your consent. You can change your choice at any time under "Definições · Settings" in the cookie banner.
— Essential: running the website and storing your cookie choice. Provider: The Magnólia Properties (Tilda). Legal basis: necessary for the service.
— Analytics: understanding which pages are visited and where visits come from (Google Analytics). Provider: Google Ireland Limited. Legal basis: consent.
— Advertising: measuring whether a visit from a Google ad ends in an enquiry (Google Ads). Not used to show personalised ads. Provider: Google Ireland Limited. Legal basis: consent.
Google Analytics cookies last up to 2 years and Google Ads cookies up to 90 days. Your cookie choice is stored for 12 months.
9. Changes to this policy
We may update this policy. The current version and the date of the last update are always on this page.
10. Contact
SILVA E CACHAPA, LDA.
Rua do Forte Novo Poente, 205, Edifício São Jorge, 8125-577 Quarteira, Portugal
info@themagnoliaproperties.pt · +351 924 337 270
The protection of your personal data is a priority for The Magnólia Properties. Below we explain who we are, what we use your data for, who we share it with, how long we keep it and how you can exercise your rights.
1. Who we are
The controller of your personal data is SILVA E CACHAPA, LDA., tax number (NIPC) 516508504, with registered office at Rua do Forte Novo Poente, 205, Edifício São Jorge, 8125-577 Quarteira, Portugal, holder of real estate brokerage licence AMI 19345 ("The Magnólia Properties").
Contact for personal data matters: info@themagnoliaproperties.pt.
This policy applies to themagnoliaproperties.pt, bookings.themagnoliaproperties.pt and the services of The Magnólia Properties.
2. What we use your data for
a) Replying to information and contact requests made through the website forms, email, phone or WhatsApp.
Data: name, phone, email, property location and type, message. Legal basis: steps taken at your request before a contract (GDPR Art. 6(1)(b)).
b) Real estate brokerage: buying, selling and letting property.
Data: identification, contact details, property details, financial data needed for the transaction. Legal basis: performance of the brokerage contract (Art. 6(1)(b)).
c) Compliance with anti-money laundering obligations (Portuguese Law no. 83/2017).
Data: identity document, tax number, address, occupation, source of funds and other data required by law. Legal basis: legal obligation (Art. 6(1)(c)).
d) Holiday let and property management: owner contracts, bookings, check-in and check-out, security deposits, cleaning, maintenance and other services.
Data: identification, contact details, payment details, stay details. Legal basis: performance of the contract (Art. 6(1)(b)).
e) Reporting foreign guests to the immigration authorities, and tax and invoicing obligations.
Data: identification, nationality, travel document, dates of stay, invoicing details. Legal basis: legal obligation (Art. 6(1)(c)).
f) Marketing communications and newsletter.
Data: name, email, phone. Legal basis: consent (Art. 6(1)(a)), which you may withdraw at any time.
g) Website analytics and ad measurement.
Data: browsing data collected by cookies (see section 8). Legal basis: consent (Art. 6(1)(a)).
h) Protection of the properties and assets we manage, and defence in legal proceedings.
Data: only the data strictly needed in each case. Legal basis: legitimate interest (Art. 6(1)(f)).
If you do not provide the data needed for purposes b) to e), we will not be able to provide the service or meet our legal obligations.
We do not process special categories of data (for example health, religion or beliefs) and we do not make automated decisions with legal effects about you.
3. Who we share your data with
We never sell your data. We only share it with:
— Public authorities, where required by law: the immigration authority (AIMA), the Portuguese Tax Authority (AT), anti-money laundering authorities, courts and other competent authorities.
— Service providers who process data on our behalf (processors), under contract and only for the service provided: website hosting and forms (Tilda), analytics and advertising tools (Google), email and newsletter, accounting, legal services, insurance, cleaning and maintenance.
— Booking platforms (for example Airbnb and Booking.com), when the booking is made through them.
— The other parties to the transaction (buyer, seller, landlord, tenant, notary, lawyer or bank), as far as needed to complete it.
4. Transfers outside the European Union
Some providers, such as Google, may process data in the United States. In those cases the transfer relies on the EU-US Data Privacy Framework or on standard contractual clauses approved by the European Commission.
5. How long we keep your data
— Contact requests that do not lead to a contract: 2 years after the last contact.
— Brokerage, management and accommodation contracts: length of the contract, then the legal limitation periods.
— Identity documents and anti-money laundering records: 7 years after the end of the relationship or transaction.
— Tax and invoicing documents: 10 years.
— Marketing communications: until you withdraw consent.
— Cookies: see section 8.
At the end of these periods the data is deleted or anonymised.
6. Your rights
You may at any time request access to your data, its rectification or erasure, restriction of processing and data portability, and object to processing based on legitimate interest.
Where processing is based on consent, you may withdraw it at any time. This does not affect processing already carried out or processing based on another ground, such as a contract or a legal obligation.
To exercise your rights, write to info@themagnoliaproperties.pt. We reply within one month. If a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse it, under Article 12 of the GDPR.
You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados, CNPD) at www.cnpd.pt.
7. Security and confidentiality
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. Data transmission over the internet is never completely secure, but we do our best to protect it.
8. Cookies
The website uses three types of cookies. Only essential cookies are used without your consent. You can change your choice at any time under "Definições · Settings" in the cookie banner.
— Essential: running the website and storing your cookie choice. Provider: The Magnólia Properties (Tilda). Legal basis: necessary for the service.
— Analytics: understanding which pages are visited and where visits come from (Google Analytics). Provider: Google Ireland Limited. Legal basis: consent.
— Advertising: measuring whether a visit from a Google ad ends in an enquiry (Google Ads). Not used to show personalised ads. Provider: Google Ireland Limited. Legal basis: consent.
Google Analytics cookies last up to 2 years and Google Ads cookies up to 90 days. Your cookie choice is stored for 12 months.
9. Changes to this policy
We may update this policy. The current version and the date of the last update are always on this page.
10. Contact
SILVA E CACHAPA, LDA.
Rua do Forte Novo Poente, 205, Edifício São Jorge, 8125-577 Quarteira, Portugal
info@themagnoliaproperties.pt · +351 924 337 270